Technical progress does not stand still – robotics is increasingly taking over human duties. So it happened with the profession of waiter, more and more restaurants all over the world are employing robots in their companies.
Such experiments show that the need for human resources where robots are involved can be reduced to a minimum, and the advantages of such a replacement are more than enough. The downside is the need for large investments in the initial stages, but the return on processes is also at an unreachable height.
Robotic waiters are not capable of making a mistake, and if this happens, it will be a simple program failure, which can be quickly eliminated and prevent its recurrence.
In addition, robots do not experience fatigue, do not need a lunch break, and are able to work 24 hours a day. The robot waiters also do not need any vacation or sick leave.
Customers in cafes and restaurants where robots are waiters do not have to worry about getting the wrong change or being asked for a tip.
The performance indicators of such devices are also at a high level. A small restaurant only needs one robot waiter.
Most robotic waiters have the following features.
Fully autonomous navigation system.
Most models do not need special markings on the floor, stickers with QR-codes, beacons and other technical elements that disturb the design of the room. Robots are guided by the data received as the result of visual scanning.
It is possible to deliver electronic menus to the visitors and collect orders by themselves.
In addition, there are robotic waiters who can perform the role of a hostess – to meet guests, escort them to free tables.
At the command of the administrator of the hall electronic waiter takes away from the kitchen ready-made meals, delivers them to visitors, collects dirty dishes and goes independently to recharge, if necessary, pre-informing the operator.
Built-in artificial intelligence allows robots to communicate with visitors, answer their questions, remember remarks, etc.